CMCL Interview: Brandy Schantz
In this compelling episode, Brandy Schantz—Army veteran, former intelligence professional, and chronic illness advocate—joins Julie Sowash to share how her life was upended by severe Crohn’s disease, drug-induced lupus, and dysautonomia.
Brandy opens up about navigating a healthcare system that offered little support and a workforce that wasn’t built for people with chronic illness. Her story challenges common assumptions about who gets sick and how they’re treated—and why so many women in their prime working years are being left behind.
Together, Brandy and Julie discuss:
- What chronic illness really means
- How it intersects with disability and employment
- The real-life barriers to staying employed with an “invisible” illness—and what needs to change
- What employers can do to support those with chronic illnesses in their workforce
Brandy calls attention to a community often left out of the disability conversation, despite their growing numbers. Her advocacy reminds us that we must build systems that support people through all phases of health, and that no one should lose their livelihood simply because their body changes.
Brandy Schantz is a former U.S. Army Intelligence Officer, disabled veteran, and Crohn’s disease patient turned advocate and entrepreneur. She founded Schantz Business Group to help organizations embrace disability inclusion, support newly disabled employees, and tap into the strengths of the disabled workforce.
Changing Minds & Changing Lives is produced by Disability Solutions, a nonprofit consulting firm and job board that partners with global brands to drive inclusive hiring and disability-inclusive talent strategies.
Julie Sowash:
Welcome back to Changing Minds and Changing Lives. This is Julie Sowash, strategic advisor and founder of Disability Solutions. So excited to have you all here today. You know, usually I do a little recap, talk about some shows we had over the past few weeks. But today’s topic and today’s guest is so interesting I don't want to spend any more time not talking to her. I want to bring her in and welcome Brandy Schantz to Changing Minds and Changing Lives. Brandy is a former Army Intelligence Officer, a chronic illness advocate, host of her own podcast called Living Chronic and the founder of the Schantz Business Group. Through her work, Brandy, through her work and lived experience, Brandy empowers organizations to shift HR perspectives, drive disability and inclusion, and create environments where diverse teams don’t just work, they thrive, which I absolutely love. She's done federal contracting, public policy, systemic advocacy. I could probably go on for much, much longer, but I want her to introduce herself. Brandy, welcome to Changing Minds, Changing Lives.
Brandy Schantz:
Hi, thank you so much, Julie. I really appreciate it. I love doing these podcasts because it’s such a great opportunity to not really even just talk about me, but to talk about all the people out there who are just like me. Because I don’t think we ever really hear our voices enough. You have these preconceived notions about what happens when you’re suddenly diagnosed with a chronic illness. And I think so much of my story flies in the face of these preconceived notions. I did everything right in life. I went to grad school. I was an Army officer. I really went hard charging after some very successful employment prospects and careers. And I was a triathlete, a runner, super healthy. So there was nothing on paper that you could look at and say, other than maybe my Army service, which, to be fair, I did serve near burn pits and that can take a girl out. But other than that, you know, I really did everything right. And yet, I watched as I slowly lost my own life, first to a diagnosis of Crohn’s disease. And when I was diagnosed with severe Crohn’s disease and couldn’t get to the office, the first thing I realized was there was nobody there to help me. When I asked my doctor, hey, I can’t even get to work. What am I supposed to do? He just said, well, most people just apply for disability. And, of course, that’s not what I wanted at all. So I found myself in a position where if I wanted to continue working, I had to figure it out on my own. There was no one there to help me get through this. And then maybe ten years after that, almost, I guess seven years after that, after finally getting onto a medication that got my Crohn’s into remission, that was my Humira, I had a severe reaction to it that caused drug-induced lupus, dysautonomia of all systems and PoTS, which once again really knocked me down. And I realized that there’s so many people out there who go through this and there’s just no one to catch us. There’s no one to say, hey, how do we keep these people in the workforce? How do we help these people to retrain into different jobs that will better accommodate their illness? How do we, as a company, keep these people who were becoming ill? And, of course, you know, my big schtick, I always tell everybody, I’m kind of a pushy broad, I’m gonna get done what I’m gonna get done. And not everybody’s like me and thank goodness for that. So I asked myself, what are these people doing? I have plenty of money. I'm very pushy. I'm gonna, you know, break down doors until I get what I need. But what about the people who are just trying to make it work, who need to get to work to pay rent? And if they can't get there, they have no place to live. And that's really what drove my advocacy work and getting into this field, because I knew that no one's out there really doing much to help all of these people, mostly women, who are suddenly falling ill and unable to work.
Julie Sowash:
Yeah. Incredible. I mean, and thank you for sharing. And if we could even, just, like, take a step back. You and I were chatting about this just a hair before we started recording, is the disability community has so many disparate kind of groups and interests because we are such a heterogeneous group. And so for a long time, I was fighting to get mental health and neurodiversity be a part of the conversation because I live with a neurodiverse disability and mental health disabilities. And felt like I was kind of fighting this uphill battle. But what I can still see today, is that we don't talk about chronic illness a lot in the community. A lot of executives I've worked for who live with chronic illness kind of don't recognize their space in our community. And so, like, let's just start with the very basics. Can you kind of define what a chronic illnesses is? And then you got into this a little bit, but why is it so important in the context of employment?
Brandy Schantz:
So chronic illness is just an illness. You're, it’s not gonna be cured, likely. It can be. There are some that are curable. But most of them aren’t curable. So something you’re gonna live with for the rest of your life. Some of them are things we think of in terms of health. You know, you may have type 2 diabetes, of course, which is very different from type 1 diabetes, which is something that is an autoimmune based disease, something that you just, you’re not gonna get rid of. Type 2 diabetes is something that comes on later in life, usually, with diet. Heart disease is also a chronic illness, also typically associated with diet, high blood pressure. But then there are other chronic illnesses, autoimmune diseases being a pretty large percentage of those. When you think about autoimmune diseases, Crohn's disease, rheumatoid arthritis, multiple sclerosis, all of these are autoimmune chronic illnesses that unfortunately disproportionately affect women. And of course, today what we're seeing more of and it's growing in numbers is long COVID. We're finally getting on the other end of the pandemic. But on the other end of that pandemic is a new problem. And that’s long COVID, another illness that is disproportionately affecting women between the ages of 35 and 50. Again, prime work years. So we're getting a lot of disruption in these prime work years with many of these chronic illnesses. And chronic illnesses can take very different forms and they look different on everybody. What I do Advocacy Day, I am active in both the dysautonomia community. I'm also on the board of the Crohn's Colitis Foundation here in DC. And when I go to Advocacy Day, so many of us look so different. For some people, they're able to get their Crohn's disease in remission quickly. It may affect some of their days, but most days they're pretty good and they can go about their day. Same dysautonomia. I see some people in a wheelchair. Some are using a rollator. Some of us don’t have a mobility aid at all. It just depends on how that disease affects you. Where it starts to affect the workplace is when you have something like, say, Crohn’s disease. My biggest problem was I was sick in the mornings until about 10:00, 11:00 a.m. So I could not get to an office. There was no leaving my house in the morning. And, of course, today, we live in a world where work from home is something that happens for many, many people. This was pre-pandemic when I was diagnosed. And this was also a job I worked in the Intelligence Community. Everything I did was top secret. The name of the program that I was managing was top secret, so there was nothing I could do at home. So even if that had been a conversation, there was nothing I could do. And these are the scenarios people find themselves in, because it may not be something huge, you know. There are certain things we’ve done very well in the workforce. You know, if you have a wrist injury, you can call HR, get somebody to come up and outfit your workstation to better accommodate that. But there’s other things that we’re just not doing very well. And, for example, rheumatoid arthritis. Almost half of everybody diagnosed with rheumatoid arthritis is out of the workforce in ten years.
Julie Sowash:
Wow.
Brandy Schantz:
And it's just because we're not putting together programs to address these various illnesses. And the different severities that they may present to us. Not everybody is sitting at home with Crohn's disease unable to work. Not everybody is sitting at home in pain all day long with rheumatoid arthritis. But some people are. And when we create programs and avenues for people to work within their diseases, it helps to keep them employed. And honestly, it also helps to keep really great employees and real talent in the workforce because we’re also losing a lot of really great talent. And all I hear all day long from HR and executives is, oh, we need people who are nimble. We need people who are, you know, amenable to change and who can get in here and adapt easily. That’s disabled people. They can adapt. The problem is you and your workforce didn’t. And that’s really what I want to see change.
Julie Sowash:
Yeah, I mean, thank you for the excellent explanation. I think it helps our listeners to kind of put actual kind of faces to what you're talking about. Because we all know people who have MS, who have fibromyalgia, who have diabetes. Go, you know, list your chronic illness. You know, and I do know that we already have a workforce shortage in this country. We have skills mismatch and we are looking at, in the next period of time, a lot of people losing access to government sponsored health insurance, which is gonna drive more people out of the workforce. So I think this is, again, it’s such a critical conversation for employers to understand. And I think it would also be helpful, like, I think a lot of people assume chronic illness, it only affects just a, maybe, a small percentage of workers. But you already hinted that a lot of people are prime working age when they are diagnosed. Talk to me more about that.
Brandy Schantz:
So I think we, I thought of it this way. You know, if you have a disability, you were probably born with it. As a matter of fact, in the disability community, that’s kind of where we put all of our eggs, right? It’s all in the born with it basket, you know, start helping them out through school. That’s why so many of the programs are actually under the Department of Education. For everybody out there who was shocked when we started talking about the various disability programs that would be cut if you got rid of the Department of Education, that’s what it stems from. We think of disability as something you’re born with, rather than something that is acquired later in life. But as we’re learning, so many things, whether they be breast cancer, colon cancers, Crohn's disease pretty much any of the autoimmune diseases, we're seeing so many new Crohn's patients, ulcerative colitis, lupus, all of these things can be triggered by an environmental event. So we hear about it all the time with the soldiers and sailors and airmen, you know, deployed. If you’re near burn pits, suddenly they come home with these illnesses. And now, of course, those are covered under the PACT Act, but we’re not really talking about what that means for not just the military community, but the community at large. People are experiencing these environmental events. We don’t know all the answers. There’s so much that’s still just unknown. But what we do know is there is an environmental aspect to things, and you’re living with this. And then, next thing you know, you’re 39, 40 years old and you’re diagnosed with severe chronic illness. And that’s growing. That’s growing. And unfortunately, it does seem to hit that key demographic. We’re seeing it now with long COVID. And I think it's important to bring up long COVID, because, I think, many people ended up being shocked by it. What do you mean I'm still sick, you know?
Julie Sowash:
Yep.
Brandy Schantz:
And these people can't get to work. It's very difficult. Long COVID is not easy. And that also tended to hit people between the ages of 35 and 50. But when that happens, where do you go? Doctors don't know what to say. They just, well, you know. And doctors are overworked anyways. They don’t have time for your nonsense, right? They’re like, you know, nothing I can do. I’ve got 50 more patients today and half of them aren’t gonna get reimbursed almost any money, because that's just what we're dealing with with insurance. So they're stressed to the max. Every time I talk to a doctor, it's like super fast. Gotta go. So that, they're not gonna be helpful and we need to get some buy-in from the corporate community, the workforce. And say, ok, what are we going to do? Ok, you have long COVID. Can you work from home? Ok. Or, you know, for many people with mobility issues, what if we can change how you do your job? Or what if we take those skills you have and retrain you into a different field? You know, all of these things are great options that we could be doing and we just aren’t doing it. And it would help the workforce as well. Every time I see a news story about the next job field that we’re just terribly understaffed at, I think, well, how about how many disabled people are sitting out there wanting to work?
Julie Sowash:
Yep.
Brandy Schantz:
That you just haven't retrained?
Julie Sowash:
Yeah, yeah. Or you've never even considered.
Brandy Schantz:
Yeah.
Julie Sowash:
Because they have a disability. Because they can't use your inaccessible applicant tracking system.
Brandy Schantz:
Yes.
Julie Sowash:
You use assessments that aren't validated. And I think this is probably like my biggest point of frustration with the way companies approach, not just hiring people with disabilities, but hiring in general. Let me say it this way. Is that all the things that you and I are talking about, these are not government secrets, right?
Brandy Schantz:
Right.
Julie Sowash:
This is not classified stuff. We know as leaders and TA and in HR and in the C-Suite what is coming. And we fail over and over and over to build programs that support not just our workers, but our shareholders, our investors, and our customers to continue to allow our businesses to thrive and continue to innovate. And, you know, I think that, you know, I would love to hear what you hear from HR leaders about, you know, the challenges, of supporting a person who's living with a chronic illness, how people may be approaching it systemically. You know, any best practices that you might want to share? I think learning from how people are or are not doing things is is valuable.
Brandy Schantz:
It absolutely is. Because you know what the number one problem is usually that employees don't even tell HR. Because we're scared. And I understand that. I can be very honest about this and say, you do feel sort of thrown out in the trash often when you’re diagnosed. I feel I was hard charging and on this upward trajectory and in high demand. And, you know, I was the kind of person that, you know, would get poached from one company to the next. And then next thing I knew, it was just, oh, she’s sick. And it felt like everybody abandoned me. And nobody wants to feel that way. So people became scared for good reason. We aren’t really talking about how we’re abandoned. We aren’t talking about how you shouldn’t be so scared of us. I still can get things done. I just look different than I used to. And that’s fine. The second thing I hear all the time is they didn’t even know that they were discriminating against disabled people. And the number one way they do that is the resumé gap.
Julie Sowash:
Yes.
Brandy Schantz:
If we had a doctor on here with us, we’d be hard-pressed to find a doctor who would say, well, you know, you should try your best to keep going to work every day while dealing with your cancer treatments. They're not gonna say that. They’re gonna say, you need to get out of the workforce and you need to concentrate on getting rid of cancer. Beat cancer. Go back to work later. If your Crohn's disease, you know, again, I think a lot of people think of something like that, like IBS., No, you can die from Crohn's disease. You need to, if you have severe Crohn's disease and you're in the middle of some difficult flares, you need to focus on getting into remission. Put your effort there. So you leave the workforce and you take care of your health. And once you're healthy again and you’re able to get up and do the things that you want to do, you go back and it’s crickets. Because nobody wants to hire somebody with a resumé gap.
Julie Sowash:
Yeah. I mean, and I've been talking about this for 15 years, and we're still talking about it. And AI is going to scale that gap or that chasm, that a resumé gap gives to getting hired in ways we, I don't think have fully estimated yet.
Brandy Schantz:
No we haven't. And I hear the same thing every day. We just, just like we said, I need a resilient employee. We have so much change coming down the pipeline with AI. Where will I ever find these employees? Well I know exactly where to find them. And you just keep looking over them because there's a resumé gap. There's also this obsession right now. And I think it's just been the last 20 years. We've just been obsessed with sort of the breed of employee, if you will right?
Julie Sowash:
Right.
Brandy Schantz:
Did they go to the best school? Where did they graduate from? Did they, what clubs were they in? And, you know, look, I mean, this isn’t brand new. You know, I don’t care if it’s 2025 or 1955. You know, if you kind of went to Yale and you were in the right clubs, you’re always gonna have your friends come out and try to hire you. But today, there's so much obsession with your kind of the breed of the employee, where they came from, where did they come up from? And then from there, it's is it are they hard to get? Do I need to poach them from a different company that's very sought after? And you have all these HRs and these recruiters out there all fighting over one guy. Whether that guy is really good or not, I don't know. I've met quite a few people that have a lot of, you know, good on paper breeding with their, you know, Ivy League education and this certain club. And I worked for XYZ tech companies. But I've worked with them and thought, ok, well, this is just not very productive now is it?
Julie Sowash:
[laughs]
Brandy Schantz:
But, you know.
Julie Sowash:
That’s the nice way to say it.
Brandy Schantz:
But they look great on paper. And everybody wants to feel like they’re getting that hard-to-get guy. But you’re battling over these guys that may or maybe they are phenomenal. Maybe they are, you know, elite. And, you know, just a super high performing employee. But often they’re not. But you’re fighting over them because there’s this obsession with this perception of getting the desirable, you know. Nobody wants the, you know, Coach bag on sale. They all want the Hermès Birkin bag that you have to get ona list for. And, you know, we’re people. We’re employees. We’re not handbags.
Julie Sowash:
Yep.
Brandy Schantz:
And we're not helping out the actual mission, shareholders, the product. None of this is being supported by these kinds of HR actions. What would really help is getting in people who are nimble, who are resilient, who are good with change, who do understand AI. And that is disabled people. You know why? We have to understand AI. There's so much that I need to make myself uncomfortable to understand, because I need that accommodation for my illness. I'm used to being uncomfortable. I'm uncomfortable every day. I wake up each and every morning not knowing what my day is gonna look like. And then I have to just adjust accordingly. Isn’t that the employee you want?
Julie Sowash:
Yes, yes. The one that can roll with the punches that come. And they figure it out.
Brandy Schantz:
Yeah.
Julie Sowash:
Yeah, I mean, I know. I think this is true of people with disabilities. I think it's true of women. I think it’s true of underrepresented, you know, minorities in our workforce. And too often, the silver spoon Ivy League gets the nod. Because it makes everyone else feel good about themselves, I guess? I don’t know. And I agree. Like I'm 100% over the pedigree as the contender. And, you know, so if we’ve got a good employer or if we’ve got a proactive employer, let me say it differently. And they recognize, you know what, we’ve got potentially an aging workforce. We have a highly female workforce. We have a, you know, underrepresented, kind of minority workforce, where auto or where chronic illness is more likely to make itself known during prime work years. What are some of the supports that make the biggest difference for an employee living with a chronic illness? You've talked about some of them with flexibility and that kind of thing. What are some others that you see as best practice?
Brandy Schantz:
Wellness programs. We're starting to see more wellness programs in companies. And that's a great thing. First, for some of the things that you can prevent. You know, if you're an employer and you want people coming to work and being productive, well, then, let's start with, well, health and wellness. If you have a large percentage of your workforce that's dealing with, you know, heart disease or high blood pressure, these are things they're gonna have, you know, have them becoming ill more often and out of the office. So let's have these wellness programs. Let's have gyms in the office, yoga classes. These are all good for that kind of that easy to fix kind of stuff, right?
Julie Sowash:
Mmmhmm.
Brandy Schantz:
One of the most overlooked is menopause. Where are the menopause support groups? We never, I mean, my mom, I don’t know her generation. She doesn’t remember anything of a perimenopause or a menopause. There was just like, one day you wake up and you’re relatively young. You’re like 42, and they’re like, well, looks like you need a hysterectomy. And that’s how we dealt with women’s hormonal changes for years. Of course, we don’t do that anymore. So having support groups to help employees to figure out how to get through these very difficult transitions, that's another really big, important thing we could be doing at work to ensure that our employees feel supported and feel that they can reach out to other employees and find ways to manage their symptoms and get to work. Same with many of these other chronic illnesses, these wellness programs and support groups. Having people going through the same thing I am has helped me so much. And I always say to people, there's so much about that podcast I started and I just started it trying to figure out a way to stop crying, honestly. It was just such a difficult time in my life. I was so sick, battling, trying to get a diagnosis, fighting doctors all day long. And it just turned into my whole life where I was either so sick I couldn't move or I'm on the phone with the doctor, trying to get an appointment. Or trying to drive down some research so that I could tell the doctor which direction to go, because they need direction at this point. And I found that talking to people, going through what I am helped. And it helped me to understand my own disease. And help me to figure out how to better live with it so that I could be productive. I learned new treatments. I learned little things I can do. It helped my mental health, which helps your physical health. You know, all of these things you don't think too much about. But having that support system really does help you to be able to get up and get out and be your best self. When you're sitting at home alone, feeling like you're the only person in the world dealing with this, it's so difficult. It really is. And again, doctors, they're too busy. They don't have time for this, unfortunately. But they're just not there to help you to figure out how to live your life. And that's what we need. We need an occupational therapist, a life therapist, a coach, all of these things to help you figure out, ok, now I have these diseases. How do I live my life? I don’t know.
Julie Sowash:
Yeah. I mean, I am so glad you brought up wellness programs and benefits. Is a lot of times, when we’re talking about HR leaders, you know, they’ve very focused on, oh, I can do a self-ID campaign. I can do a marketing campaign. I can do all these things, which are not unimportant pieces of the work. But they tend to overlook the very basic infrastructure of HR and benefits that really, really, when built with the whole workforce in mind, can be incredibly impactful to keep people healthy, to your point. But also to support them in their journey with a disability, chronic illness, menopause, pregnancy, name your life situation. I think that is a vastly looked under opportunity by most American companies.
Brandy Schantz:
Absolutely.
Julie Sowash:
So you talked about this, and I just kind of as we're kind of wrapping up the discussion, one of the things that you and I talked about a lot was women are disproportionately affected by autoimmune diseases and other chronic illnesses. And we have very busy doctors who are underpaid, underappreciated and under-resourced. But talk to me a little bit about how we help women, not just women, but in this case, let's talk about women. That's okay.
Brandy Schantz:
Yeah.
Julie Sowash:
To, you know, you went through this journey of getting diagnosed and you had to your point earlier, a lot of privileges in going through getting diagnosed. And it was still an incredible challenge for you. Talk to me about sort of that crossover between being a woman and trying to get diagnosed and supported when you're living with a chronic illness from a healthcare perspective.
Brandy Schantz:
You know, it's a full time job. It's a full time job. Nobody’s coming to save you. You have to save yourself. And that's unfortunate. And that’s difficult. I’m pushy. I’m very aggressive when I need to be. I am very proactive. It took all of those things plus just to get me a diagnosis. And I think one of the things that still to this day shocks me in so many ways is I’m always congratulated on how quickly I got a diagnosis. To be clear, this timeline I started having the symptoms of my reaction to Humira in February 2020. I did not get a doctor recognizing that I was having a reaction, a well known reaction, by the way, to Humira until late September 2021.
Julie Sowash:
Wow.
Brandy Schantz:
At that point, I did get my ability, I had lost my ability to walk. I started getting my ability to walk back as soon as I skipped my first Humira dose, and it slowly got better. But my other symptoms did not subside. And I started going to doctors in January of 2022 saying, hey, this is still around. I’m not normal. These are my symptoms. I did not get my diagnosis of dysautonomia until May of 2024. I did not get my diagnosis of PoTS until the summer of 2024. And I heard over and over again that two and a half years was amazing. Look at the work I did. You really did a great job. And that’s really unfortunate, especially since, particularly the PoTS. I was showing, very in hindsight, I realized that my symptoms of PoTS were pretty obvious in February 2020. And now that I know what I do, that would have been the first thing I would have tested me for.
Julie Sowash
Wow. I mean, that's incredible. I would never think of congratulating you for basically four years worth of work to just get the attention from the healthcare system that you needed. Was there a moment where it kind of all finally came together? Was it finding the right doctor? Was it finding the right support group? Was it just endless amounts of tenacity that pushed you across the line?
Brandy Schantz:
It was endless amounts of tenacity. I was not going to give up. You know, no doubt. I mean, there's, there were times where I just said, ok, I can't do it. And I just laid down and that's what I did. You know, my cure all, this is what I tell chronically ill people, anyone going through anything, cancer, you name it, talk to me. I'm gonna tell you what to do. Just watch Real Housewives. That's what I would do
Julie Sowash:
[laughs]
Brandy Schantz:
There were my moments where I said, you know what? That's it. We're just watching Real Housewives. And I laid on the couch and I turned on Real Housewives, and I binged all of New York, and I enjoyed every second of it. If you're sitting out there right now and you keep checking your email for that test result, knowing darn well that it's not there, just turn on Real Housewives. Do that. And then when I let myself heal through the Housewives, I would get up and start again. But I was reading through NIH Journal articles. I was cold calling studies that was that were looking at diseases or disorders that seemed to mimic my symptoms. I was just throwing stuff at a wall. And occasionally I would find really great people who wanted to help me. I called an exercise study at the VA here in DC. They were looking at long COVID. And I said, you know what? Some of these symptoms looks somewhat like some of the things I'm going through. And I cold called them. And the PhD who answered said, you know what, let me see what I could do to help you. And he took a few days and he spoke to all these different doctors, and he came back and said, you know what? These doctors are willing to help you and talk to you. One of them was a retired Army doctor. He had just retired from Walter Reed. So he was of my people. And he said, come on in. Let me do some tests. Let me see what I can figure out for you. So I came in and he ran a bunch of tests for me. He was able to see that as soon as I started exercising, my blood pressure dropped tremendously. And that's how we knew I needed a PoTS assessment.
Julie Sowash:
Wow.
Brandy Schantz:
So it was a lot of tenacity, you know, again, and a lot of pushing and not taking no for an answer and not putting up with being spoken down to. And that was one of the things that shocked me is, you know, here I was, this lifelong athlete, and I have doctors saying to me, oh, well, you know, you can't run. Well, you're probably just starting out too fast. As if, as a lifelong runner, I would have never figured out you don't want to start out too fast. Or, oh, well, you know, you might be dehydrated. You know, being dehydrated can really hurt your run. Thank you, Doc. I’m glad you went through so many years of medical school to teach me that. I mean, it was just insane. But I wouldn't put up with it. I think that was, I immediately stopped them and said, no, you're not doing this. You're not doing this. I'm not sitting here as a very accomplished runner and letting you talk down to me this way. I know when something's wrong. You need to conduct these tests. You need to do these things. We need to keep pushing and finding a reason for this. I'm sick for a reason. And it's not because it's in my head. I had one doctor who I, you know, something in my file, I guess, showed that I had been in the Army and that I had been deployed. He most certainly did not have my mental health diagnosis but he saw that I was in the Army, said, oh, deployed. Yeah, you know what, this is your PTSD. Doctor, you do not have a PTSD diagnosis sitting in front of you.
Julie Sowash:
Yeah.
Brandy Schantz:
Why would you blame this on my PTSD? So yeah, it just takes a lot of tenacity. It takes a lot of gumption. It takes a lot of pushing. It takes a lot of research. Which is difficult. I do not have a science background, you know. I studied business, you know. I studied international relations, you know. You call me when you want to make money or when you need to go into Iran to get the oil, but, you don't call me for healthcare reasons. And reading through NIH Journal articles gave me a darn headache, but nobody else was gonna do it for me. So when I did finally get my diagnosis, it was 100% because I drove the diagnosis. I did the research. I cold called the studies. I found the places where I could get testing done. It was 100% me. And that’s exhausting, especially when you’re sick.
Julie Sowash:
Yeah, I'm just a little bit speechless, you know, to hear this. And I think for women, especially anyone who's ill, but as women, we're taught to be polite and quiet.
Brandy Schantz:
Yes.
Julie Sowash:
Not argue, not push back. And I can't tell you the dozens of women that I've spoken to in my own life who have been ignored, who've been dismissed. You’re menopausal, you’re old, you’re overweight, you XYZ. It’s all in your head is so common. And women have and will continue to lose their lives because they are not men in these conversations. Let me just be frank.
Brandy Schantz:
Absolutely.
Julie Sowash:
And so I appreciate you telling your story, because I want other women to feel empowered to be rude and to be loud.
Brandy Schantz:
Yes.
Julie Sowash:
And to see that no one else is going to come rescue you. And without disrespect to the medical profession there, who are vastly under-resourced.
Brandy Schantz:
They are.
Julie Sowash:
We we need to take women more seriously when when we say that we're in pain. And I think that just hearing that from you is so important. And I appreciate you being willing to share the hard parts with us.
Brandy Schantz:
And I hope, too, somebody will hear this and think about the women who don't have time to deal with this. You know, I say over and over again, the reason I'm so passionate about doing something is because as terrible as my life has been as a result of this, I have so much at my disposal that other people don't. As I was going through this, I have plenty of money. There was money sitting in the bank. I wasn't worried about that. My husband makes enough money to take care of any bills. We have no problem. You know, I have health care. I was able to make this my full time job. But each and every day, there’s so many women out there who are dealing with just what I'm dealing with. Except they have to get to work. Because losing three hours of work that week means they can't quite make rent. Or they have children. And, you know, between the cost of daycare and trying to get to work and oh, by the way, daycare, if you're five minutes late, they start charging you by the minute, some ungodly amount of money. It's very difficult to make this your full time job, when you already have a full time job and a half or two. So we need to be doing better to think about what are these women doing? How are we helping them in the workforce? We put so much emphasis on, oh, what do we do to not lose our big talent? Well, you know who is also important? The guy that's, you know, delivering your packages. You know, who lives without that guy? He's one of the most important guys in the world. Are we asking ourselves what this person's doing when they're going through a chronic illness? What about the hourly workers down in the mailroom? Or the folks that are answering your phone? These are very important workers too. And it's even more difficult for them because as much as your, you know, vice president who just was diagnosed with lupus, gets their short-term disability and everybody's worried about them and how do we get them back? And we want to worry about that person. But also, what about the person who can't even get the lupus diagnosis because she works 40 hours at your company and then another 20 hours somewhere else and is barely making ends meet? And she just doesn't even have time to deal with this. And by the way, she's not even listened to the way. I was pushy. But people are like, well, this woman’s very well-educated. She's coming in with, you know, a book of, you know, peer-reviewed medical journal articles. I guess we should probably read this. You know, what about the people who aren't very well-educated and don't understand that? And aren't coming in with a book? You know, so. And they're the ones who need the most help. So, I think we also need to think about that employee, that person, that woman and figure out ways to better help them, because they're suffering so badly.
Julie Sowash:
Yeah, no. I mean, I think that's just kind of a perfect note to wrap up our discussion on. And hopefully Ashley told you, we always end the podcast with two questions. And the first one, you know, just if you could tell an employer one thing to change their mind about the value that people who live with chronic illness bring to their workforce, what would it be?
Brandy Schantz:
Adaptability and loyalty. Adaptability and loyalty. You're gonna get the best out of them.
Julie Sowash:
Two perfect things that every employer is looking for. And is there one thing that someone did for you that helped change your life?
Brandy Schantz:
Oh, gosh. I've had so many people help me now, especially thanks to my podcast. Oh my goodness. I am genuinely writing a book right now, which is largely a giant thank you to so many of the guests I had on my podcast. So I think what I want to say is everybody, everything you do each and every day makes an impact and it can make a difference in someone's life. From the first person who told me, nobody's coming to save you. You got to save yourself. And that drove me to say, ok, that's it. Stop waiting. Get out there. Make it happen. To my husband, who has stood by me and helped me and taken me to doctor's appointments and, you know, helped me as I've had a meltdown in more than one doctor's office. To, you know, just my friends who've been there for me. You know, every person makes an impact. And just because you think what you've done or said is small doesn't mean it's small in that person's life.
Julie Sowash:
Incredible. Brandy Schantz, tell our listeners how to connect with you. Where to learn more.
Brandy Schantz:
So you can go to my website, brandyschantz.com. That's not the easiest last name. S-C-H-A-N-T-Z But just try to look for the most German spelling you can. You'll probably find me. And Living Chronic is my podcast. You can also find me on LinkedIn. I'm very active there. I always share as much as I can on LinkedIn with employers and chronically ill workers and HR and all the people who love us on how to better employ disabled people, chronically ill people and and help keep us in the workforce and in this economy.
Julie Sowash:
Amazing, amazing. Thank you so much, you guys. Another fantastic episode in the books. We'll see you next time on Changing Minds, Changing Lives.

Brandy Schantz
CEO, Schantz Business Group Podcast Host, Living Chronic
Brandy Schantz is a former U.S. Army Intelligence Officer, disabled veteran, and Crohn’s disease patient turned advocate and entrepreneur. She is the founder of Schantz Business Group, where she partners with companies to drive success through strategic disability inclusion, helping organizations meet hiring goals, retain newly disabled employees, and unlock the unique strengths of the disabled workforce.
After experiencing a severe reaction to a biologic medication that led to drug-induced lupus and neurological complications, Brandy launched the Living Chronic podcast, a platform dedicated to exploring the realities of life with chronic illness, empowering patients to advocate for themselves, and reshaping societal perceptions of disability.
Married to her “Army sweetheart” for 17 years, Brandy finds joy in hiking, yoga, and spending time outdoors with their three Pomeranians, her loyal support companions.